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Cookie Policy

  1. Home>
  2. Cookie Policy

This Cookie Policy was last updated on December 16, 2020 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://shop.pro-hc.net (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6. Placed cookies

Beeketing

Marketing/Tracking, Functional

Usage

We use Beeketing for visitor tracking.

Sharing data

For more information, please read the Beeketing Privacy Statement.

Purpose pending investigation

Name
ex_bk_spop_viewed
Expiration
Function
Name
ex_bk_spop_notification
Expiration
Function
Name
bk_gs
Expiration
Function
Name
bk_ccart_ps_*
Expiration
Function
Name
ex_bk_ccart_ps_*
Expiration
Function
Name
ex_bk_ip_country
Expiration
Function
Name
ex_bk_bkeh
Expiration
Function
Name
ex_bk_bk_ce_tracked
Expiration
Function
Name
ex_bk_ccart_tracking_cart_data
Expiration
Function
Name
ex_bk_bkt_saved_track_events
Expiration
Function
Name
ex_bk_spop_sign_up_viewed
Expiration
Function
Name
bk_cart
Expiration
Function
Name
bk_identify
Expiration
Function
Name
bk_abtest_last_changed_time
Expiration
Function
Name
bk_show_tab_freeApps
Expiration
Function
Name
beeketing_show_cross_sell
Expiration
Function
Name
beeketing_show_review_request
Expiration
Function

Marketing/Tracking

Name
bk_ss
Expiration
persistent
Function
Name
bk_spop_notification
Expiration
Function
Name
bk_cartToken
Expiration
1 month
Function
Name
ex_bk_cartToken
Expiration
persistent
Function
Name
bk_ip_country
Expiration
Function
Store location data
Name
bk_gs_time
Expiration
Function
Name
ex_bk_cart_token_after_checkout
Expiration
persistent
Function
Name
bk_bkeh
Expiration
Function
Name
bk_cart_token_after_checkout
Expiration
persistent
Function
Name
bk_spop_viewed
Expiration
Function
Name
bk_ss_time
Expiration
persistent
Function
Name
BkOpSession
Expiration
session
Function
Name
bkt_session_id
Expiration
session
Function
Store a unique session ID
Name
bk_spop_sign_up_viewed
Expiration
Function
Name
bkeh
Expiration
Function
Name
bk_bkt_saved_track_events
Expiration
persistent
Function
Name
bk_ccart_tracking_cart_data
Expiration
persistent
Function
Store items in shopping cart
Name
bk_bk_ce_tracked
Expiration
Function
Name
bk-cookie-warning
Expiration
Function

Functional

Name
mp_beeketing
Expiration
1 year
Function

Segment

Statistics

Usage

Sharing data

This data is not shared with third parties.

Statistics

Name
ajs_user_traits
Expiration
persistent
Function
Name
ajs_group_properties
Expiration
persistent
Function

WooCommerce

Functional

Usage

We use WooCommerce for webshop management.

Sharing data

This data is not shared with third parties.

Functional

Name
wc_cart_hash_*
Expiration
session
Function
Store items in shopping cart
Name
wc_fragments_*
Expiration
persistent
Function
Name
wc_cart_created
Expiration
session
Function
Store performed actions on the website
Name
woocommerce_items_in_cart
Expiration
session
Function
Store items in shopping cart
Name
woocommerce_cart_hash
Expiration
1 day
Function
Store items in shopping cart
Name
wp_woocommerce_session_*
Expiration
session
Function
Store performed actions on the website

Wistia

Statistics, Marketing/Tracking

Usage

We use Wistia for video display.

Sharing data

For more information, please read the Wistia Privacy Statement.

Statistics

Name
wistia-video-progress-*
Expiration
persistent
Function
Store if the user has seen embedded content

Marketing/Tracking

Name
wistia
Expiration
persistent
Function
Store performed actions on the website

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation.

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
elementor
Expiration
persistent
Function
Store performed actions on the website

Build WooFunnels

Functional

Usage

We use Build WooFunnels for payment processing.

Sharing data

This data is not shared with third parties.

Functional

Name
wfacp_checkout_page_id
Expiration
persistent
Function

Google Analytics

Statistics (anonymous)

Usage

We use Google Analytics for website statistics.

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics (anonymous)

Name
_ga
Expiration
2 years
Function
Count and track pageviews
Name
_gid
Expiration
1 day
Function
Count and track pageviews

Atlassian Jira Servicedesk

Statistics

Usage

We use Atlassian Jira Servicedesk for customer support management.

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
ajs_group_id
Expiration
Function
Name
ajs_user_id
Expiration
Function

Statistics

Name
ajs_anonymous_id
Expiration
1 year
Function
Store last visit

Zopim

Functional

Usage

We use Zopim for chat support.

Sharing data

For more information, please read the Zopim Privacy Statement.

Functional

Name
__zlcmid
Expiration
persistent
Function
Store a unique user ID

Smartlook

Purpose pending investigation

Usage

We use Smartlook for heat maps and screen recordings.

Sharing data

For more information, please read the Smartlook Privacy Statement.

Purpose pending investigation

Name
SL_C_*_VID
Expiration
Function
Name
SL_C_*_KEY
Expiration
Function

Stripe

Functional

Usage

We use Stripe for payment processing.

Sharing data

For more information, please read the Stripe Privacy Statement.

Functional

Name
__stripe_mid
Expiration
1 year
Function
Provide fraud prevention
Name
__stripe_sid
Expiration
30 minutes
Function
Provide fraud prevention

Automattic

Statistics

Usage

We use Automattic for website development.

Sharing data

For more information, please read the Automattic Privacy Statement.

Statistics

Name
tk_ai
Expiration
session
Function
Store a unique user ID

Complianz

Functional

Usage

We use Complianz for cookie consent management.

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
complianz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID

WordPress

Purpose pending investigation

Usage

We use WordPress for website development.

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
wordpress_logged_in_*
Expiration
Function

Google Tag Manager

Functional

Usage

We use Google Tag Manager for website statistics.

Sharing data

This data is not shared with third parties.

Functional

Name
_gat_UA-*
Expiration
session
Function

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
apc_user_id
Expiration
Function
Store a unique user ID
Name
SL_L_*_KEY
Expiration
Function
Name
joinchat_views
Expiration
Function
Name
e_globals
Expiration
Function
Name
xlwcty_local_storage
Expiration
Function
Name
wfacp_page_is_loaded
Expiration
Function
Name
joinchat_country_code
Expiration
Function
Name
__paypal_sdk_storage__
Expiration
Function
Name
loglevel
Expiration
Function
Name
tracks_queued
Expiration
Function
Name
global_params
Expiration
Function
Name
ccart_closest_product_stock
Expiration
Function
Name
SL_L_*_VID
Expiration
Function
Name
debug
Expiration
Function
Name
joinchat_hashes
Expiration
Function
Name
apc_local_id
Expiration
persistent
Function
Store a unique user ID
Name
ab_tests_features_time
Expiration
Function
Name
ab_tests_features
Expiration
Function
Name
spopSDKVersion
Expiration
Function
Name
undefined
Expiration
Function
Name
_fbp
Expiration
Function
Name
bwfan_session
Expiration
Function
Name
bwfan_visitor
Expiration
Function
Name
_ju_dn
Expiration
Function
Name
_ju_dc
Expiration
Function
Name
_fbc
Expiration
Function
Name
_cioid
Expiration
Function
Name
_cio
Expiration
Function
Name
xlwcty_recently_viewed_product
Expiration
session
Function
Name
wffn_si
Expiration
Function
Name
wcct-ever-cookie-last
Expiration
Function
Name
googtrans
Expiration
Function
Name
SL_C_23361dd035530_SID
Expiration
Function
Name
litespeed_tab
Expiration
Function
Name
ssPanelHeight
Expiration
Function
Name
slider-2
Expiration
Function
Name
ssPanelLeft
Expiration
Function
Name
ss-slider-editor-popup34
Expiration
Function
Name
color
Expiration
Function
Name
ssPanelTop
Expiration
Function
Name
_grecaptcha
Expiration
Function
Name
cmplz_event_0
Expiration
365 days
Function
Name
complianz_consent_status
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
wfocu_si
Expiration
Function
Name
wffn_ay_e1840a69b748362cd4d4ca40fa95fe02
Expiration
Function
Name
storeApiNonce
Expiration
Function
Name
_ga_1B36054NHQ
Expiration
Function
Name
_gcl_au
Expiration
Function
Name
_ga_PJM8W9CBNS
Expiration
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_statistics-anonymous
Expiration
365 days
Function
Name
cmplz_consent_status
Expiration
365 days
Function
Name
_ga_Y92WNRR5J9
Expiration
Function
Name
_ga_X0YFWXQ1JE
Expiration
Function
Name
wffn_ay_4ca1359cb1dc3024762995d528bd33f2
Expiration
Function
Name
_gat_gtag_UA_48554996_7
Expiration
Function
Name
_gcl_aw
Expiration
Function
Name
_gac_UA-48554996-7
Expiration
Function
Name
wffn_ay_2a5fc66ddd889c734feb0094fc2f0fae
Expiration
Function
Name
cmplz_choice
Expiration
365 days
Function
Name
wffn_ay_dd86806aac1f7187dda16d07f047776d
Expiration
Function
Name
__paypal_storage__
Expiration
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
SL_C_23361dd035530_DOMAIN
Expiration
Function
Name
PHPSESSID
Expiration
Function
Name
_ga_TEB5PWPRN1
Expiration
Function
Name
_ga_X333PH4YY2
Expiration
Function
Name
wp_lang
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Brunos y Luz SL
America 16 3º Izq
28028 Madrid Spain

Spain
Website: https://shop.pro-hc.net
Email: customercare@pro-hc.net

This Cookie Policy was synchronised with cookiedatabase.org on December 16, 2020.

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